Managing Service Quality An International Journal, Volume 15 Number 2 2005Bo Edvardsson Anders Gustafsson2005PDF1.5 MB
The Internationalization Process in Service CompaniesBo Edvardsson, Leif Edvinsson, Harry Nyström2011PDF1.2 MB
Service Quality Multidisciplinary and Multinational PerspectivesStephen Brown, Evert Gummeson & 2 more1991PDF12 MB
New Service Development And Innovation In The New EconomyBo Edvardsson, Anders Gustafsson & 2 more2000PDF14 MB
QUIS 5International Service Quality Association, St. John's University (New York, N.Y.). Business Research Institute1996PDF15 MB
Inhibition of the KCa2 Potassium Channel in Atrial FibrillationAnders G. Holst & János Tomcsányi & Birgitte Vestbjerg & Morten Grunnet & Ulrik S. Sørensen & Jonas G. Diness & Bo H. Bentzen & Nils Edvardsson & Stefan H. Hohnloser & Deepak L. Bhatt & Paul Dorian2024PDF4.5 MB
Involving Customers in New Service Development (Series on Technology Management, V. 11)Bo Edvardsson, Per Kristensson & 3 more2006PDF17 MB
