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An Excellent, Readable Botany Text Botany Peter M. Ray Taylor A. Steeves Sara A. Fultz Mark JacobsWebster · BioScience1984PDF107 KB
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers, by Sara Laughlin and Ray W. WilsonMatthews · The Serials Librarian2008PDF35 KB
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Retrospective Functional Knee Joint Axis Calibration with SARA Does Not Improve the Agreement Between X-ray and Frontal Plane Knee Alignment in Children and Youth with Achondroplasia or Idiopathic Axial DeformityThamm · Gait & Posture2023PDF539 KB
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers, by Sara Laughlin and Ray W. Wilson. Chicago: American Library Association. 2008. 160p. $55.00. ISBN 0-8389-0952-3.Laws · The Journal of Academic Librarianship2008PDF63 KB
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers, by Sara Laughlin and Ray W. Wilson. Chicago: American Library Association, 2008. 144 p. $55.00. ISBN: 978-0-8389-0952-2, 0-8389-0952-3Tusa · Serials Review2009PDF61 KB
Reviews of “The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers,” by Sara Laughlin and Ray W. Wilson and “Assessing Service Quality: Satisfying the Expectations of Library Customers,” by Peter Hernon and Ellen AltmanCorson · Collection Management2013PDF61 KB
The Invisible Children: School Integration in American Societyby Ray C. Rist;Must We Bus? Segregated Schools and National Policyby Gary Orfield;White Flight, Demographic Transition, and the Future of School Desegregationby David J. Armor;Worlds Apart: Relationships between Families and Schoolsby Sara Lawrence LightfootBell et al. · Harvard Law Review1979PDF2.2 MB
Quality Comes from within:The Quality Library: a Guide to Staff-driven Improvement, Better Efficiency and Happier customers.By Sara Laughlin and Ray W. Wilson. Chicago: American Library Association, 2008. 146 Pp. A$89.95 Soft Cover ISBN 9780838909522 (available from Inbooks).Dunford · The Australian Library Journal2009PDF145 KB
Quality comes from within: The quality library: a guide to staff-driven improvement, better efficiency and happier customers . By Sara Laughlin and Ray W. Wilson. Chicago, IL: American Library Association, 2008. 145 pp. US$55.00 (US$49.50 ALA members). Soft cover ISBN 13: 9780838909522.Dunford · The Australian Library Journal2009PDF146 KB
