Once a Customer Always a Customer : How to Deliver Customer Service That Creates Customers for LifeChris Daffy1996PDF12 MBEN
Managing the Customer Experience : Turning Customers Into AdvocatesShaun Smith, Joe L. Wheeler2002PDF1.4 MBEN
Customer Service : the Key to Winning Lifetime CustomersMarion Thomas, Marian Thomas, Inc. National Press Publications1991PDF2.6 MBEN
Customer Success Management : Helping Business Customers Achieve Their GoalsMichael Kleinaltenkamp, Katharina Prohl-Schwenke, Laura Elgeti2023PDF2.9 MBEN
Delighting Customers : How to Build a Customer-driven OrganizationPeter Donovan, Timothy Samler1994PDF4.4 MBEN
How Customary Is African Customary Law?Sanders · Comparative and International Law Journal of Southern Africa1987PDF583 KB
Capturing Customer Equity : Moving From Products to CustomersDavid Bejou, R. Gopalkrishnan2013PDF7.4 MBEN
Customer Relationship Management : Strategies for Supporting Your CustomersGosney, John & 2 more2000PDF14 MBEN
Making Customer Satisfaction Happen : a Strategy for Delighting CustomersRoderick McNealy1994PDF14 MBEN
Customer Tells : Delivering World-class Customer Service by Reading Your Customers' Signs and SignalsMarty Seldman, C. John Futterknecht, Benjamin S. Sorensen2007PDF3.0 MBEN
The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer EvangelistsShep Hyken2009PDF1.9 MBEN