IT管理框架 = Frameworks for IT management
(荷兰)博恩(Bon,J.V.)主编, Jan Van Bon 主编 , 刘向晖译, Jan Van Bon, Tieneke Verheijen, 刘向晖, IT Service Management Forum, (荷)Jan van Bon主编 , 刘向晖译, 博恩, 刘向晖, (荷)Jan Van Bon主编 , 刘向晖译, 邦, 刘向晖
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