Can I read Difficult Conversations: How to Discuss What Matters Most on EtoBox?

Difficult Conversations: How to Discuss What Matters Most by Douglas Stone & Bruce Patton & Sheila Heen is a self-help book available to read on EtoBox.

What is Difficult Conversations: How to Discuss What Matters Most about?

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:· Decipher the underlying structure of every difficult conversation· Start a conversation without defensiveness· Listen for the meaning of what is not said· Stay balanced in the face of attacks and accusations· Move from emotion to productive problem solving

Who reads Difficult Conversations: How to Discuss What Matters Most?

Author

Douglas Stone & Bruce Patton & Sheila Heen

Publisher

Penguin Publishing Group

Published

2023

Language

EN

Category

self-help

Rating

4.04 / 5 (54 ratings)

Updated

2026-03-14