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Can I read Difficult Conversations on EtoBox?

Difficult Conversations by Douglas Stone is a book available to read on EtoBox.

What is Difficult Conversations about?

The 10th-anniversary edition of the New York Times business bestseller—now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:Decipher the underlying structure of every difficult conversationStart a conversation without defensivenessListen for the meaning of what is not saidStay balanced in the face of attacks and accusationsMove from emotion to productive problem solving

Author
Douglas Stone
Publisher
Penguin Group USA, Inc.
Published
2011
Language
EN
Rating
4.04 / 5 (25 ratings)
Updated
2026-03-14

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