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Can I read ITIL Secrets Of Service Level Management: A Process Owner's Guide on EtoBox?
ITIL Secrets Of Service Level Management: A Process Owner's Guide by Nahari, Ami is a nonfiction available to read on EtoBox.
What is ITIL Secrets Of Service Level Management: A Process Owner's Guide about?
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of Secrets of Service Level Management (SLM) into practice. This publication illustrates how service level management interacts with the ITIL service lifecycle and includes real-life examples and experiences.
Who reads ITIL Secrets Of Service Level Management: A Process Owner's Guide?
It is typically read by self-directed learners exploring a subject in depth.
Common subject areas: history, science, philosophy, social sciences.
- Author
- Nahari, Ami
- Publisher
- The Stationery Office
- Published
- 2013
- Language
- EN
- ISBN
- 9780113313525
- Category
- nonfiction
- Subjects
- Management, Management & Leadership, Business
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