Can I read Foundations of Service Level Management on EtoBox?

Foundations of Service Level Management by Sturm, Rick; Morris, Wayne; Jander, Mary is a book available to read on EtoBox.

What is Foundations of Service Level Management about?

Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. Additional resources for this title can be found at: http://www.enterprisemanagement.com/IT_Mgmt_Solutions/

Author

Sturm, Rick; Morris, Wayne; Jander, Mary

Publisher

Sams Publishing

Published

2000

Language

EN

ISBN

9780768656800

Subjects

Technology, Business, Computer Science

Updated

2026-03-24