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Caribbean Tourism : People, Service and Hospitality by Chandana Jayawardena is a book available to read on EtoBox.

What is Caribbean Tourism : People, Service and Hospitality about?

For the majority of countries of the Caribbean, tourism has become the most important source of income and the largest earner of foreign exchange. With the decline of the traditional agricultural sector through increased competition and the loss of preferential treatment, many of the smaller island economies are now more dependent on the tourism sector than ever before as the mainstay of their economies. Despite its long-standing and growing importance to these economies, tourism in its varied and numerous facets, has not been subject to much detailed elucidation and analysis, a deficiency that series editor Chandana Jayawardena sets out to address in three separate but related volumes: Visions, Missions and Challenges; People, Service and Hospitality; and More than Sun, Sand and Sea. In this volume the authors address the most important elements necessary for the success of any tourism product – People, Service and Hospitality. Issues such as the quality of human resources available, their development and management and the role and function of the host population are addressed through detailed country studies and references. They see the creation of a service attitude in the Cari

Author

Chandana Jayawardena

Publisher

Ian Randle; Global [distributor]; Chandana Jaywardena; Ian Randle Publishers

Published

2005

Language

EN

ISBN

9789766377427

Subjects

Business, Anthropology, Economics