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Can I read Managing service quality an international journal Vol. 15, No. 2, QUIS 9 symposium : service excellence in management on EtoBox?
Managing service quality an international journal Vol. 15, No. 2, QUIS 9 symposium : service excellence in management by Anders Gustafsson; Bo Edvardsson is a nonfiction available to read on EtoBox.
What is Managing service quality an international journal Vol. 15, No. 2, QUIS 9 symposium : service excellence in management about?
This e-book includes selected best papers presented at QUIS 9 (Quality in Services) held at Karlstad university, Sweden in June (15-18) 2004. The symposium was co-hosted by the Center for Service Leadership at Arizona State University, USA, The Warwick Business School at University of Warwick, UK and the Service Research Center at Karlstad University, Sweden. The participants were both academic and practitioners. Previously published in: International Journal of Public Sector Management, Volume: 15, Number 2, 2005
Who reads Managing service quality an international journal Vol. 15, No. 2, QUIS 9 symposium : service excellence in management?
It is typically read by self-directed learners exploring a subject in depth.
Common subject areas: history, science, philosophy, social sciences.
- Author
- Anders Gustafsson; Bo Edvardsson
- Publisher
- Emerald Group Publishing Limited
- Published
- 2005
- Language
- EN
- ISBN
- 9781845442668
- Category
- nonfiction
- Subjects
- Business, Social Science
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