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Can I read Capturing Loyalty : How to Measure, Generate, and Profit From Highly Satisfied Customers on EtoBox?
Capturing Loyalty : How to Measure, Generate, and Profit From Highly Satisfied Customers by John A. Larson and Bennett E. McClellan is a business book available to read on EtoBox.
What is Capturing Loyalty : How to Measure, Generate, and Profit From Highly Satisfied Customers about?
Written by two highly successful business coaches and management consultants, this book explains how to improve profitability by focusing on turning a business's already satisfied customers into highly satisfied customers by removing their sense of risk. The authors also provide a fail-safe method for identifying the risks inherent in your business. Every business owner or manager knows that creating satisfied customers is key to establishing customer loyalty and building a business. But many ar
Who reads Capturing Loyalty : How to Measure, Generate, and Profit From Highly Satisfied Customers?
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- John A. Larson and Bennett E. McClellan
- Publisher
- Praeger, an imprint of ABC-CLIO, LLC
- Published
- 2017
- Language
- EN
- ISBN
- 9781440856570
- Category
- business
- Subjects
- Business, Marketing, Management
- Updated
- 2026-03-25
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