Can I read ITIL For Dummies, 2011 Edition on EtoBox?

ITIL For Dummies, 2011 Edition by Peter Farenden is a business book available to read on EtoBox.

What is ITIL For Dummies, 2011 Edition about?

<p><i>ITIL For Dummies</i> provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users.</p> <ul> <li>Understanding how ITIL can help you</li> <li>Getting to grips with ITIL processes and the service lifecycle</li> <li>Implementing ITIL into your day to day work</li> <li>Learn key skills in planning and carrying out design and implementation projects</li> </ul>

Who reads ITIL For Dummies, 2011 Edition?

Author

Peter Farenden

Publisher

For Dummies

Published

2012

Language

EN

ISBN

9781119951186

Category

business

Subjects

Technology, Management, Business

Rating

3.7 / 5 (61 ratings)

Updated

2026-03-14