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Can I read Introduction to the ITIL Service Lifecycle (ITIL Version 3) on EtoBox?
Introduction to the ITIL Service Lifecycle (ITIL Version 3) by The Stationery Office; John Stewart; Sharon Taylor is a business book available to read on EtoBox.
What is Introduction to the ITIL Service Lifecycle (ITIL Version 3) about?
This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change. After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
Who reads Introduction to the ITIL Service Lifecycle (ITIL Version 3)?
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- The Stationery Office; John Stewart; Sharon Taylor
- Publisher
- The Stationery Office
- Published
- 2007
- Language
- EN
- ISBN
- 9780113310616
- Category
- business
- Subjects
- Computer Science, Business
- Rating
- 3.1 / 5 (21 ratings)
- Updated
- 2026-03-14
Other editions & translations
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