About this document
Freshservice Admin Training Overview by user1 is a document available to read on EtoBox.
The document outlines a 20-hour training program for Freshservice administration and configuration, divided into five days. Each day covers specific topics such as user roles, ITSM process setup, asset management, advanced configuration, and reporting. The training includes hands-on labs to reinforce learning and practical application of the concepts discussed.
- Author
- user1
- Language
- EN