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What is TQM Principles and Tools Overview about?

The document provides an overview of Total Quality Management (TQM) principles, concepts, and tools. It discusses the evolution of quality approaches from quality control to total quality management. It also outlines eight common TQM tools, including check sheets, histograms, Pareto diagrams, cause-and-effect diagrams, scatter diagrams, clustering, control charts, and quality function deployment. Control charts and how they are used for attributes and variables are described. Finally, the key steps in stati

Author

M A Hasan

Language

EN