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ITIL Case Study: Network Management in Lima by ScribdTranslations is a document available to read on EtoBox.

This document presents a practical case of ITIL implementation in the Health Directorate of Lima City. It proposes the installation of a proxy server and manageable switches to improve internet access and separate the networks of different units. The summary describes the implementation process including equipment acquisition, service level configuration, testing, and final deployment in production.

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ScribdTranslations

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EN