About this document
Customer Satisfaction in Online Shopping by Joy-Joy Fernandez Agot is a document available to read on EtoBox.
This document presents a marketing research paper on the level of customer satisfaction with online shopping in Barangay Sampaloc Tanay, Rizal. The paper aims to examine factors that motivate people to do online shopping and obstacles to online purchasing. A survey was conducted among respondents to understand consumer attitudes and behaviors toward online shopping. The findings showed that convenience is a major factor for online shopping, while privacy and security concerns still impact online purchasing
- Author
- Joy-Joy Fernandez Agot
- Language
- EN