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Etiquette and Protocol in Banking by ScribdTranslations is a document available to read on EtoBox.

This document presents a summary of a graduation thesis on the development of a guide on etiquette and protocol for the secretarial staff of banking entities in Bolivia. The objective is for the staff to project a positive and professional image that enhances the reputation of the banking institution. The work justifies the need for behavioral norms for the staff and analyzes common events in order to classify them and develop appropriate guidelines for etiquette and protocol. The document contains chapters

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ScribdTranslations

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EN