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IT Service Management (ITSM) is a set of disciplines used to manage IT Services. ITSM covers the complete "technology lifecycle" from initial idea through to decommissioning of obsolete solutions. ITIL - Framework for IT Service Management GOVIS Presented by: Athol Culpan ProActive Services Agenda Issues affecting IT Service Providers Defining ITSM Benefits of ITSM Implementing ITSM.

Author
the_padawan2001
Language
EN

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