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What is Operations Strategy and Competitiveness about?
This chapter discusses operations strategy and competitiveness. It defines operations strategy as the plan that specifies how resources will be used to support the business strategy through factors like facilities, skills, and technology. The chapter outlines five competitive priorities for operations: cost, quality, speed, dependability, and flexibility. It also discusses different approaches to developing an operations strategy, including top-down, bottom-up, market-led, and operations-led. Finally, it in
- Author
- AG
- Language
- EN