About this document
Technostress and Cognitive Load in Kiosks by boshranajari96 is a document available to read on EtoBox.
This study investigates the impact of technostress on cognitive load among high-stress and low-stress individuals using kiosks, particularly during the COVID-19 pandemic. Using a virtual kiosk test with eye tracking, the research found that high-stress participants experienced cognitive overload, resulting in longer ordering times and more errors compared to low-stress participants. The findings suggest the need for adaptive interfaces and VR training to alleviate technostress in non-face-to-face ICT enviro
- Author
- boshranajari96
- Language
- EN