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Can I read People Talk in Stories. Responders Talk in Data: A Framework for Temporal Sensemaking in Time- and Safety-critical Work on EtoBox?
People Talk in Stories. Responders Talk in Data: A Framework for Temporal Sensemaking in Time- and Safety-critical Work by Wendy Norris; Amy Voida; Stephen Voida is a Computer Science article available to read on EtoBox.
What is People Talk in Stories. Responders Talk in Data: A Framework for Temporal Sensemaking in Time- and Safety-critical Work about?
Global crowdsourcing teams who conduct humanitarian response use temporal narratives as a sensemaking device when time is a critical element of the data story. In dynamic situations in which the flow of online information is rapid, fluid, and disordered, the process of how distributed teams construct a temporal narrative is not well understood nor well supported by information and communication technologies (ICTs). Here, we examine an intense need for temporal sensemaking: time- and safety-critical information work during the 2017 Hurricane Maria crisis response in Puerto Rico. Our analysis of semi-structured interviews reveals how members of a global digital humanitarian group, The Standby Task Force (SBTF), use a process of triage, evaluation, negotiation, and synchronization to construct collective temporal narratives in their high-tempo, distributed information work. Informed by these empirical insights, we reflect on the design implications for cloud-based, collaborative ICTs used in time- and safety-critical remote work.
Who reads People Talk in Stories. Responders Talk in Data: A Framework for Temporal Sensemaking in Time- and Safety-critical Work?
It is typically read by researchers, students, and practitioners in Computer Science.
- Author
- Wendy Norris; Amy Voida; Stephen Voida
- Publisher
- ACM
- Published
- 2022
- Language
- EN
- Field
- Computer Science (Physical Sciences)