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Understanding Conflict Management by Alimah Mosarwa is a document available to read on EtoBox.

What is Understanding Conflict Management about?

The document provides a comprehensive overview of conflict and conflict resolution, detailing its definition, nature, types, and phases. It discusses various views on conflict, highlighting the traditional, human relations, and interactionist perspectives, and outlines strategies for resolving conflicts in groups. Additionally, it emphasizes the importance of negotiation, assertiveness, and effective communication in managing conflicts.

Author

Alimah Mosarwa

Language

EN