About this document
Food Selection in Quality Service Management by John Paul Francisco is a document available to read on EtoBox.
This document outlines a 3-credit course on quality service management for hospitality and tourism students. The course aims to enable students to assess quality management processes and evaluate departmental processes and planning strategies in organizations. The course covers topics like total quality management concepts, quality standards, customer service trends and expectations, consumer rights laws, management
- Author
- John Paul Francisco
- Language
- EN