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What is Total Quality Management Overview about?

The document discusses total quality management (TQM). It provides a comprehensive definition of TQM as a continual process of detecting and reducing errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring employees receive proper training. The definition emphasizes that TQM is a continuous process that holds all parties involved in production accountable for the overall quality of the final product or service. It distinguishes TQM from other performanc

Author

Pole

Language

EN