About this document
Understanding the Banking Ombudsman Scheme by Deependra Sharma is a document available to read on EtoBox.
The Banking Ombudsman is a quasi-judicial authority established by the Reserve Bank of India in 2006 to address customer complaints against banks, including commercial, regional rural, and cooperative banks, as well as NBFCs. Complaints can be filed after a written representation to the bank has been rejected or not responded to within a month, and the process is free of charge. The Ombudsman has the power to request information and documents from banks, and decisions can be appealed within thirty days.
- Author
- Deependra Sharma
- Language
- EN