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Soft Systems Analysis and the Management of Libraries, Information Services, and Resource Centres by Peter G. Underwood is a book available to read on EtoBox.

What is Soft Systems Analysis and the Management of Libraries, Information Services, and Resource Centres about?

Soft systems techniques can be used by managers at all levels to analyse the needs of individuals or groups of people working in, or affected by, what goes on in an organization. The technique has developed as an alternative to more reductionist 'hard' approaches which tend not to take account of the social and political dimensions of issues and have led to the implementation of systems that have failed to meet the needs of users. In this introduction to the soft systems approach, Professor Underwood suggests ways in which this type of analysis offers advantages when used in the context of libraries, information services and resource centres. Soft systems take into account the subjective element in problem-solving and are of especial value in the new Internet-driven information situation, where traditional information boundaries are being challenged

Author

Peter G. Underwood

Publisher

Library Association Publishing (UK)

Published

1996

Language

EN

ISBN

9781856041508

Subjects

Computer Science, Education, Reference