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Operations Management in Hospitality by VELUNTA, Nina Gabrielle is a document available to read on EtoBox.

What is Operations Management in Hospitality about?

The document discusses operations management. It describes operations management as concerned with designing and controlling production processes to efficiently create goods and services. It explains the history of operations management from pre-industrial thinkers like Adam Smith to modern quality management systems. The roles and responsibilities of an operations manager are also outlined, including developing procedures, assisting with budgeting and planning, ensuring legal compliance, and analyzing data

Author

VELUNTA, Nina Gabrielle

Language

EN