About this document
Milestones in Quality Management History by ScribdTranslations is a document available to read on EtoBox.
The document discusses key milestones in quality management, highlighting the Industrial Revolution and World War II as pivotal moments that shifted focus from quantity to quality. It emphasizes the creation of inspection departments and the Deming cycle as significant developments in continuous improvement methodologies. Additionally, it defines quality as meeting customer needs and stresses the importance of human factors, resources, and processes in achieving satisfactory results.
- Author
- ScribdTranslations
- Language
- EN