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Can I read Recruiting and Retaining Call Center Employees : Eleven Case Studies from the Real World of Training on EtoBox?

Recruiting and Retaining Call Center Employees : Eleven Case Studies from the Real World of Training by Natalie L Petouhoff; American Society for Training and Development is a business book available to read on EtoBox.

What is Recruiting and Retaining Call Center Employees : Eleven Case Studies from the Real World of Training about?

What's your strategy to remain competitive? Trainers realize that recruiting the right people with the right skills and providing them with great training is key to creating a great business. With the arrival of measurement and return-on-investment calculations for these key business activities comes the realization from business professionals that performance management does make a difference in profits, sales, and customer satisfaction. With a company's need to recruit and keep the best talent

Who reads Recruiting and Retaining Call Center Employees : Eleven Case Studies from the Real World of Training?

It is typically read by working professionals who need an authoritative practice reference.

Common subject areas: medicine, law, business, engineering.

Author
Natalie L Petouhoff; American Society for Training and Development
Publisher
Association For Talent Development
Published
2001
Language
EN
ISBN
9781562862947
Category
business
Subjects
Business, Training, Management
Updated
2026-03-25

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