Can I read 2012 Subway Customer Satisfaction Report on EtoBox?
2012 Subway Customer Satisfaction Report by Garth Johnston is a document available to read on EtoBox.
What is 2012 Subway Customer Satisfaction Report about?
The document summarizes the results of the 2012 New York City subway customer satisfaction survey: - The survey interviewed over 1,800 subway and bus riders and had a margin of error of ±3.8 percentage points. - Overall subway service satisfaction was 77%, a decrease from 2010 but an increase in other categories like reliability, safety, cleanliness, and station conditions. - Station maintenance and repair scores increased significantly from 2010, as did cleanliness, availability of information, and person
- Author
- Garth Johnston
- Language
- EN