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Lean by b6z2f695br is a document available to read on EtoBox.

What is Lean about?

The paper argues that the Lean approach to public service reform has largely failed due to its focus on technical implementation tools without a comprehensive understanding of the underlying principles and context. It emphasizes that Lean can only succeed when integrated within a public service-dominant business logic, rather than being treated as a standalone theory. The authors highlight significant challenges in implementing Lean in public services, including a lack of commitment from management and a mi

Author

b6z2f695br

Language

EN