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What is Mastering Effective Listening Skills about?

This document discusses listening skills and their importance in effective communication. It defines listening as accurately receiving and interpreting messages, which requires focus and effort beyond just hearing. Good listening skills are important for relationships, learning, work productivity and health. While adults spend 45% of their communication time listening, most take it for granted without realizing it is a critical skill. The document outlines 10 principles for effective listening, including fo

Author

Bart T Sata'o

Language

EN