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This document summarizes a case study on applying Lean Six Sigma (LSS) methodology to improve the loading process at a paper mill in Brazil. The paper mill had already implemented the DMAIC method (Define, Measure, Analyze, Improve, Control) in manufacturing but not services. Applying LSS to the loading process reduced cycle time by 32% and improved performance by 43%. The case study approach was used to understand how and why these improvements occurred in the real world context of the loading process.

Author

leylagale27

Language

EN