About this document
Servitization in Manufacturing Firms by neagasimona1 is a document available to read on EtoBox.
This paper explores the servitization of manufacturing firms, focusing on the operations practices and technologies that enable the delivery of advanced services. Through case studies of four successful manufacturers, it identifies six key practices and technologies that contribute to effective service delivery. The findings highlight the importance of integrating operations with customer needs and the necessary organizational capabilities for successful servitization.
- Author
- neagasimona1
- Language
- EN