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What is Customer Focus in Supply Chain Management about?
This document provides an overview of Unit 3 on customer focus in supply chain management. The objectives are to understand key processes to enhance customer focus, define efficient customer response and quick response/accurate response, and examine chain relationships. The unit discusses introduction to supply chains, customer service, differences between functional and innovative products and their supply chain issues, efficient consumer response, quick response/accurate response, and chain relationships
- Author
- A vyas
- Language
- EN