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What is Customer Churn Prediction Using Machine Learning about?

: Rapid technology growth has affected corporate practices. With more items and services to select from, client churning has become a big challenge and threat to all firms. We offer a machine learning-based churn prediction model for a B2B subscription-based service provider. Our research aims to improve churn prediction. We employed machine learning to iteratively create and evaluate the resulting model using accuracy, precision, recall, and F1- score.

Author

IJRASETPublications

Language

EN