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Customer Satisfaction in Indian Banks by Lavkush Tiwari is a document available to read on EtoBox.

The document is a questionnaire for a research study on customer satisfaction with nationalized and private banks in Madhya Pradesh, India from 2001-2010. The 22 question survey collects personal information and evaluates customer experiences across various service quality areas to compare satisfaction levels between nationalized and private banks.

Author
Lavkush Tiwari
Language
EN