Can I read Customer Relationship Management (Briefcase Books Series) on EtoBox?

Customer Relationship Management (Briefcase Books Series) by Anderson, Keer is a nonfiction available to read on EtoBox.

What is Customer Relationship Management (Briefcase Books Series) about?

<p><P><b>Tips and Tools for Creating&shy;&shy;and Sustaining&shy;&shy;Profitable, Long-Term Customer Relationships</b><P> In today's impersonal, arms-length marketplace, customer loyalty is rapidly becoming a thing of the past. <i>Customer Relationship Management </i>brings it back to the foreground, providing easy-to-apply solutions and strategies for establishing meaningful bonds with your customers and turning them into reliable, lifelong partners. This latest addition to McGraw-Hill's successful Briefcase Books series provides you with&#58;<P><ul> <li>Practical advice for choosing and implementing a CRM strategy <li>A review of database tools for capturing&shy;&shy;and managing&shy;&shy;valuable customer information <li>Proven techniques for translating an effective CRM strategy to the e-commerce environment <P></ul><P> Even as markets change, effective customer relationship management remains a question of knowing your customers, understanding their wants and needs, and establishing long-term, mutually beneficial relationships. Let <i>Customer Relationship Management </i>supply you with easy-to-apply solutions to your everyday CRM questions, and show you how to design a CRM ap

Who reads Customer Relationship Management (Briefcase Books Series)?

Author

Anderson, Keer

Publisher

Briefcase books

Published

2002

Language

EN

ISBN

9780071379540

Category

nonfiction

Subjects

Management, Business, Management & Leadership