About this document
ISO 9000 and TQM: Key Relationships Explained by Mich Gultiano is a document available to read on EtoBox.
The document discusses the relationship between ISO 9000 and Total Quality Management (TQM). It states that while ISO 9000 and TQM share some common goals around quality, they have different scopes. ISO 9000 focuses only on quality management systems, while TQM encompasses all aspects of an organization. The document also notes that while ISO 9000 is compatible with TQM, it can also be implemented separately and can help improve operations even without a full TQM system in place.
- Author
- Mich Gultiano
- Language
- EN