About this document
SLA Target Performance Overview by aji putra is a document available to read on EtoBox.
The document shows the target and actual SLA percentages for various TH locations in September, October, and November. In September, most locations met the 95% target, with percentages ranging from 69.34% to 99.13%. The SLA targets were increased to 98% for October and November, and most locations met or exceeded these higher targets both months. The final section shows the BKB target SLA percentages set for each location.
- Author
- aji putra
- Language
- EN