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Total Quality Management Essentials by Dr.K.Baranidharan is a document available to read on EtoBox.

What is Total Quality Management Essentials about?

Total Quality Management (TQM) is a comprehensive management approach that involves all departments and employees, as well as suppliers and customers, to improve quality and productivity. TQM works horizontally across an organization and aims to deliver high quality products and service at reasonable prices to gain customer loyalty. The key components of TQM are putting customers first, continuous improvement, aiming for zero defects, and training and development.

Author

Dr.K.Baranidharan

Language

EN