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What is PSQ18 Full about?
This study assesses parental satisfaction with pediatric health services in public sector tertiary hospitals in Pakistan using the Patient Satisfaction Questionnaire (PSQ-18). It found an overall mean satisfaction score of 2.0 (40%), with financial aspects rated highest, while interpersonal relationships and technical quality received lower scores. The research highlights the need for targeted improvements in specific domains to enhance healthcare quality for children in low-income settings.
- Author
- Kartika Ayu
- Language
- EN