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What is Quality-Oriented Strategic Change Model about?

This document describes a procedural model for managing strategic change processes in a quality-oriented way. The model was developed based on existing change management models and quality criteria from the EFQM excellence model. It proposes a control loop approach consisting of five phases: 1) preparation, 2) planning, 3) implementation, 4) reinforcement, and 5) review and adaptation. Within this loop, quality gates are used to measure performance after each phase and determine if adjustments are needed. T

Author

sanjmaz

Language

EN