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Developing Customer Service Skills by mike is a document available to read on EtoBox.

What is Developing Customer Service Skills about?

This document provides information about developing customer service skills in travel and tourism. It discusses creating a positive image, communication methods, customer service skills and techniques, and selling skills. It also covers understanding different customer types and dispositions, and demonstrating skills in travel and tourism situations through role plays and simulations.

Author

mike

Language

EN