About this document
Indian Banking Customer Preferences Study by akankarora is a document available to read on EtoBox.
The document discusses research on customer satisfaction and preferences in the Indian banking industry. It outlines the objectives to ascertain customer perceptions of service quality and satisfaction levels across public and private banks. Secondary and primary data in the form of questionnaires will be used. Statistical analysis will include measures of central tendency, dispersion, charts and graphs. The functions of banks are described, including accepting deposits, providing loans, and agency/utility
- Author
- akankarora
- Language
- EN