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What is TQM and Operations Management Course about?

This document contains the course outline for CBME 1 on Total Quality Management and Operation Management. It includes 7 modules that will be covered over 12 weeks, addressing topics like the evolution of TQM, principles of TQM, tools and techniques in TQM, quality systems, concepts of production and operation management, and system design and capacity. Each module includes 1-3 learning activities. The course is intended to help students understand and apply quality management strategies to attain organizat

Author

Franz Danah Atiwag

Language

EN