About this document

TQM by hdrjkftkudr is a document available to read on EtoBox.

This document discusses a study examining the impact of total quality management (TQM) on the financial performance of companies. The study compares Swedish companies that received quality awards to branch industry indexes and their identified competitors. The study found that the award-winning companies generally outperformed the indexes and competitors across most financial performance indicators. While some research has found benefits of TQM on financial performance, other studies have been more mixed or

Author

hdrjkftkudr

Language

EN