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Foreword 0 Introduction 0 1 Scope 0 2 Normative references 0 3 Terms and definitions 0 4 Turnover 0 4.1 General 0 4.2 Description 0 4.3 Purpose of measuring turnover 0 4.3.1 Internal benchmarking 0 4.3.2 External benchmarking 0 4.3.3 Understanding why people leave 0 4.4 Formula for turnover rate 0 4.5 How to use the turnover figure 0 4.6 Turnover trends and impact 0 4.6.1 General 0 4.6.2 Segmentation of turnover 0 4.6.3 Criticality 0 4.6.4 The cost of turnover 0 4.6.5 Departure or termination transactions (e.g. leaving costs) 0 4.6.6 Recruitment costs 0 4.6.7 Onboarding and getting‐up‐to‐speed costs 0 4.7 Reducing turnover 0 4.7.1 General 0 4.7.2 Involuntary turnover 0 4.7.3 Voluntary turnover 0 4.7.4 Regrettable and non-regrettable turnover 0 5 Retention 0 5.1 General 0 5.2 Retention rate metric 0 5.2.1 General 0 5.2.2 Position based retention 0 5.2.3 Average tenure of workforce 0 5.3 Retention strategy 0 5.4 Trends in and impact of retention 0 5.5 The average tenure of those in critical positions 0 5.6 Improvement in retention of critical positions 0 Bibliography 0

Who reads Human resource management Turnover and retention metrics?

Author

ИСО

Language

EN

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reference