Can I read Call Statistics and Metrics Report on EtoBox?

Call Statistics and Metrics Report by Dhiraj Singh Jadon is a document available to read on EtoBox.

What is Call Statistics and Metrics Report about?

The document summarizes call center metrics for a period of time. It includes the total number of calls, number of outbound and inbound calls, answered calls, not answered calls, missed calls, and average call duration. Key metrics include a total of 4558 calls with 4344 outbound calls and 214 inbound calls. 1738 calls were answered while 2818 were not answered and 2 calls were missed. The average call duration was 1 minute and 29 seconds.

Author

Dhiraj Singh Jadon

Language

EN